Shift Manager

Join us as a Shift Manager at Starbucks in Helsinki Central Station, where you'll lead shifts, ensure high-quality customer service, and inspire with every cup. With experience in customer service and shift management, you'll guide and train your team while handling cash and maintaining safety standards. Work in a dynamic environment that combines customer service and team leadership, and embrace the Starbucks values of Craft, Results, Courage, Belonging, and Joy. The role offers a permanent, full-time position with opportunities for growth and development. Apply now to be part of a stimulating work community.

What We Offer

The benefits, resources, and opportunities we offer to support a positive work experience and long-term growth are listed below:

• The opportunity to work with the well-known Starbucks brand and coffee culture.
• Good training for the job and the opportunity to develop your skills.
• A versatile role that combines customer service and team management.
• A stimulating work environment where we work together.
• The opportunity to learn and develop at work.
• A work community where the Starbucks values Craft, Results, Courage, Belonging and Joy are visible in everyday life.

What We Expect

The qualities, work ethics, and standards we expect to maintain a productive and respectful workplace are listed below:

• Enthusiasm for coffee culture and a desire to learn.
• At least one year of experience in customer service in the restaurant industry.
• At least six months of experience in shift management, delegating tasks or coordinating the work of at least two employees.
• Open, outgoing and active customer service approach.
• Finnish and English language skills.
• Willingness for variable shift work every day of the year.

Responsibilities

In this role, you will be expected to work responsibly and carry out the tasks and duties listed below:

• Managing the work shift and coordinating the team's tasks.
• Customer service and ensuring the Starbucks experience.
• Preparing food and drinks.
• Guiding, training and encouraging the team.
• Cash handling and taking care of safety and operational standards.

How to Apply?

If you are interested in this job opportunity, please follow the instructions below to submit your application and take the next step in your career.

Please provide your CV, Motivational Letter and any other requested information and relevant documents. Applications will be reviewed carefully, and suitable candidates will be contacted for the next steps in the selection process.

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